Wekelijkse Opdrachten

Assignment week 4

Since this assignment is about complaints and incentives, of which i did my research and i figured that RCN does not do much in the way of after-sales, but we do send an email a week after departure to ask how the guest experienced their stay and if they might like to leave a review. These reviews are reviewed periodically, analyzed for common points, and then evaluated to see if improvements can be made. When checking out, we also ask guests directly about their experiences. We add this feedback to their personal loyalty card so that both we and head office are well aware of any complaints and can better understand the situation. Should guests need assistance with transportation home, for example, we of course offer support for that.

Lees meer »

Assignment week 3


1. What was the most striking thing in the last two
weeks?:

The past two weeks have been challenging, and I believe the most notable aspect was the overwhelming newness of everything. New people, a new "job," a new area, and new living conditions all at once. However, I think the hardest part of adjusting is behind me now, so I'm excited to get to know the people and the area a bit better.

2.Was it as you expected it to be?

Yes and no. I expected to miss home a bit, but not for this long. However, I'm pleased with how I'm managing household tasks and slowly building connections, which I hoped for when I arrived. Sadly, many of the people I've connected with have already left, but now there is a whole new group coming which is exiting i guess.


3. Name two learning objectives for the next 3 weeks.
Why did you choose these learning objectives?

 

I want to be more organized. not only for myself but also my colleagues. Since i make a lot of small and silly mistakes

This isn't really about my internship, but I want to be more positive over the next three weeks. I'm usually a bit pessimistic, but I think being more positive will make me much happier here. which is easier said then done haha.

Rating: 0 sterren
0 stemmen

Reactie plaatsen

Reacties

Er zijn geen reacties geplaatst.

Maak jouw eigen website met JouwWeb